At dina88, we treat your personal data with the same rigor we apply to securing your account balance. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, and the rights you hold as a dina88 member based in Indonesia.
A plain-language overview of our core privacy commitments. The full binding text of each commitment is set out in the numbered clauses below.
All data transmitted between your device and dina88 servers is protected by TLS 1.3 encryption. Stored personal data is encrypted at rest using AES-256, the same standard used by international financial institutions.
dina88 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate, improve, and secure your dina88 membership.
As a dina88 member, you have the right to access, correct, and request deletion of your personal data at any time. Requests are processed within fourteen (14) business days, subject to applicable legal retention obligations.
dina88 uses strictly necessary session cookies and optional performance analytics cookies. We do not use cross-site advertising trackers. You can manage cookie preferences at any time from your account settings.
Personal data is shared only with vetted service providers who directly support dina88 operations — payment processors such as BCA, BRI, BNI, Mandiri, OVO, and DANA — under strict data processing agreements.
dina88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and anti-money-laundering retention obligations. Account data is retained for a minimum of five (5) years following account closure.
In this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires otherwise:
dina88 collects Personal Data through several channels: directly from you when you register and use the Platform; automatically through your device and browser when you visit; and, where necessary, from regulated third-party identity and payment verification services.
2.1 Registration & Account Data
2.2 Financial & Transaction Data
2.3 KYC & Identity Verification Data
2.4 Behavioural & Technical Data
2.5 Communications Data
dina88 applies a data minimisation principle: we collect only the Personal Data that is genuinely necessary for the purposes described in this Policy. Providing accurate information during registration is both a contractual obligation and a legal requirement under the KYC programme described in the Terms & Conditions.
dina88 processes your Personal Data on one or more of the following legal bases:
| Legal Basis | Example Use Cases |
|---|---|
| Contractual Necessity | Processing your registration, managing your account, processing deposits and withdrawals, and settling bets. |
| Legal Obligation | Conducting KYC identity verification, retaining transaction records for AML/CTF compliance, and responding to lawful regulatory requests. |
| Legitimate Interests | Fraud detection, security monitoring, platform improvement, responsible gaming analysis, and personalising your gaming experience within the bounds of this Policy. |
| Consent | Sending promotional communications and optional analytics cookies. Consent may be withdrawn at any time without affecting prior processing. |
Where dina88 relies on legitimate interests as the legal basis, we have assessed that our interests do not override your fundamental rights and freedoms, taking into account the nature of the data, the purpose, and the safeguards in place.
dina88 uses your Personal Data exclusively for the following purposes:
dina88 does not use your Personal Data for automated profiling that produces legal or similarly significant effects on your access to the Platform, other than automated fraud-detection systems designed to protect you and other members from financial harm.
dina88 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share Personal Data only in the following strictly limited circumstances:
All Third-Party Service Providers engaged by dina88 are contractually bound to process your Personal Data only in accordance with our instructions, to implement appropriate technical and organisational security measures, and to delete or return data upon termination of the engagement.
dina88 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing, and security token management. These are essential for the Platform to function. | No — disabling these prevents Platform access. |
| Functional | Remembering your language preference, display settings, and responsible gaming configurations between sessions. | Yes — settings revert to defaults each session. |
| Analytics | Aggregated, anonymised measurement of page views, session duration, and feature adoption to inform platform development priorities. | Yes — opt out via Account Settings > Privacy. |
dina88 does not use advertising cookies, cross-site tracking pixels, or social media retargeting tags. You will never see dina88 advertisements served to you on third-party websites based on your dina88 Platform activity.
Most browsers allow you to view, manage, and delete cookies via the browser's privacy settings. Note that disabling strictly necessary cookies will impair or prevent access to the Platform. Detailed browser-specific cookie management guidance is available from your browser's official support documentation.
dina88 implements a comprehensive, layered security programme to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
While dina88 employs industry-leading security practices, no system is entirely immune to risk. You play an important role in protecting your account by using a strong, unique password, enabling two-factor authentication where available, and never sharing your login credentials with any third party.
dina88 retains your Personal Data for no longer than is necessary to fulfil the purpose for which it was collected, subject to mandatory retention periods imposed by applicable regulatory frameworks. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of membership + 5 years post-closure | AML/CTF regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML/CTF regulatory obligation |
| KYC identity documents | 5 years post account closure | AML/CTF regulatory obligation |
| Support interaction logs | 2 years from last interaction | Legitimate interest (dispute resolution) |
| Behavioural & analytics data | 13 months (then anonymised) | Legitimate interest (platform improvement) |
| Marketing consent records | Until withdrawal of consent + 1 year | Consent record-keeping obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Where data must be retained for regulatory purposes, access is restricted to compliance personnel only.
As a dina88 member, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact the dina88 Data Privacy team at support@dina88.app with the subject line "Data Rights Request". We will respond within fourteen (14) business days.
You have the right to request a copy of all Personal Data we hold about you, along with information about how it is being processed. We will provide this in a structured, commonly used format at no charge for the first request per twelve-month period.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request correction. Many details — such as your contact email and phone number — can be updated directly from your Account Settings dashboard.
You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, where you withdraw consent (for consent-based processing), or where we have no overriding legitimate reason to retain it. Note that mandatory regulatory retention periods (see Clause 8) may prevent full deletion of certain records.
In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing pending our review — you may request that we restrict further processing while the matter is resolved.
For data processed on the basis of your consent or contractual necessity, you have the right to receive a copy in a machine-readable format (JSON or CSV) and to transmit that data to another service provider where technically feasible.
You have the right to object to processing based on legitimate interests, including profiling for marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately and without condition.
Exercising your data rights will not affect the quality of service you receive from dina88, nor will it result in any penalisation of your account standing, unless the specific right exercised (e.g., erasure) is incompatible with maintaining your active membership under applicable legal obligations.
dina88 strictly enforces a minimum age of 21 years for all members. The Platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 21.
Age verification is conducted as part of the registration process and may be subject to additional documentary confirmation under the KYC programme. If dina88 discovers or has reasonable grounds to believe that Personal Data has been collected from an individual under 21, that account will be immediately suspended, all associated data will be deleted to the extent not required for regulatory retention purposes, and any balance will be handled in accordance with applicable responsible gaming guidelines.
Parents or guardians who believe that a minor may have registered on the Platform should contact support@dina88.app immediately. We take all such reports seriously and will act without delay.
dina88's primary infrastructure and data storage facilities are operated in data centres that maintain internationally recognised security certifications. In the course of operating the Platform, your Personal Data may be transferred to, processed in, or stored in a country other than Indonesia.
Where such transfers occur, dina88 ensures that appropriate safeguards are in place, including:
By registering with dina88 and using the Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Indonesia where necessary for the purposes described in this Policy, subject to the safeguards described above.
dina88 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable regulatory obligations. When material changes are made, we will:
Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you should close your account by contacting support prior to the change taking effect.
The current version of the dina88 Privacy Policy is always the binding version. We recommend bookmarking this page and reviewing it periodically. Prior versions are superseded immediately upon publication of an update.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by dina88, please contact us through the following channels:
dina88 is committed to resolving all privacy concerns directly with you. If you feel your concern has not been adequately addressed, you retain the right to escalate the matter to the relevant data protection authority or regulator in your jurisdiction.
Now that you understand exactly how dina88 protects your personal information, you can explore the Platform with confidence. All transactions are processed securely in IDR, all secured with 256-bit SSL encryption. Adults 21+ only.